Tips on how to start your project

How to use our website
How to start your project?
Technical support for your project

How to use our website

FAQs

How to start your project?

You can use the "Start a project" link in the top menu, or click directly on this link. You will need to indicate the characteristics of your project, and a description of your structure. This will allow Energies Africa to assess whether your project is in adherence to our charter and to guide you on the best choice of contributions and support for you.

What steps before validation?

First the draft mode allows you to easily add and modify project information. When finalised and submitted our team is notified. We will review your submission, we might ask for clarifications, offer advice on presentation and content before validation. Once validated by us, we will launch the campaign. We strongly recommend a first stage where only your close friends and family can see the project and contribute. Once you have reached 10-20% of the target we will make it public and reach out to our network.

What are the fees taken by Energies-Africa?

Submitting your project is completely free. Our commission is taken from the contributions made to your project account. These fees will cover our own expenses such as transaction costs, server costs, platform maintenance costs and our margin to ensure our platform stays competitive and can continue to support you and others.

Once I receive contributions what fees need to be paid ?

A percentage will be taken out of contributions made. Check out our Fees page and our Terms and Conditions.

Technical management of the project

Can I include pictures in my project's description ?

Follow the instructions available in your "project management" area in the media section. Images: Just copy the url of the image you previously loaded into an image library of your choice. We recommend cloudinary.com but the important thing is to have chosen a host that supports secure URLs. We also recommend the use of the .jpg format with dimensions 220x172, for an optimum rendering. You can download your images in your "project management" space in the "media" section. Videos: The same for videos: You just have to copy the url of the video that you have previously uploaded to Youtube- Vimeo- or Daily Motion. For the choice we recommend using Vimeo which makes it possible not to see advertisements displayed. CSS experts have the ability to achieve more advanced formatting.

In general, we do not provide the possibility, due to security risks, to directly enter HTML or JavaScript code. The customization of the layouts should be done using the markdown language syntax.

I have changed my project's pictures but it doesn't show on Facebook? What should I do?

Follow the instructions available in your "project management" area in the media section. Images: Just copy the url of the image you previously loaded into an image library of your choice. We recommend cloudinary.com but the important thing is to have chosen a host that supports secure URLs. We also recommend the use of the .jpg format with dimensions 220x172, for an optimum rendering. You can download your images in your "project management" space in the "media" section. Videos: The same for videos: You just have to copy the url of the video that you have previously uploaded to Youtube- Vimeo- or Daily Motion. For the choice we recommend using Vimeo which makes it possible not to see advertisements displayed. CSS experts have the ability to achieve more advanced formatting.

In general, we do not provide the possibility, due to security risks, to directly enter HTML or JavaScript code. The customization of the layouts should be done using the markdown language syntax.

How can my project stay on top in the project list ?

The search criteria available to contributors make it difficult to ensure your project will be prioritised. However, we have created a RECOMMENDED banner for high potential projects.

How can I make modifications to my project ?

Some of the parameters are managed by our team: Project type: Loan versus Donations for example. Refundable status: Different settings can be used and thresholds set to partial or full refunds in case your target is not reached. Target: If you want to change the duration or amount set Category: Leisure, Ethical, Business.. Removing your project and personal data on our platform... For all of these please request and our team will apply the changes as quickly as possible.

What does KYC not valid stand for ?

Financial regulations has tough rules to fight money laundering and other criminal endeavours. If some of the documents you have provided do not meet the criteria detailed they will be deemed invalid. Just contact us and we can help assess what the issue is (proof of address not current etc.).

Can I make changes after the start of my campaign ?

We advise against as this could be a breach of contract with your first contributors. However, please contact us so we can give you tailored advice.

What is a widget ? What does it do ?

Connectivity and easy access are key to a successful campaign. Widgets are small icons you can embed on your website to connect with your users and allow for them to contribute and invite others to do so.

How do I embed a widget on my blog or social media accounts ?

Click on the 'widget' button on your project description page below the main image. A window will open showing a line of code starting with & # 139; iframe .... You just have to copy the code and insert it into your webpages.

What is the update function ?

This function allows you to communicate and keep you contributors updated on how your target and project are going. Crowdfunding relies on strong connections and ongoing communication.

What is Markdown language ? How does it work ?

Markdown is a lightweight markup language selected by Energies-Africa for its viability and suitability in terms of web safety. Click here to find some info on how to use it.